Personal Data Protection

We at Klantendienst deeply respect your privacy and are committed to protecting the sanctity of your personal data. This Personal Data Protection Policy aims to clearly explain how we handle your information and assure you of our compliance with the General Data Protection Regulation (GDPR).


Types of Data We Collect

We gather various types of information, which can be broadly categorized into two types:

Data TypeExamples
Personal Identification InformationName, email address, phone number
Technical DataIP address, browser type, geographic location

How We Collect Your Data

  1. Direct Interactions: Primarily gathered when you fill out forms, make inquiries, or communicate with us through any channel.
  2. Automated Technologies: Collected automatically as you browse through our website.

How We Use Your Data

We use your data for various purposes:

  • To provide and maintain our services.
  • To communicate changes and updates to our offerings.
  • For dedicated customer support.
  • To engage in analysis for service improvements.

Data Storage and Security

Your data is meticulously stored in secure servers with robust encryption methods. Location and additional security measures are compliant with GDPR.


Data Retention

Your personal information is stored only for a period that is legally permissible and necessary for the activities outlined in this policy.


Your Data Protection Rights

Under GDPR, you are entitled to:

  • Right to Access: Obtain a copy of your data on request.
  • Right to Rectification: Correct any inaccurate or incomplete data.
  • Right to Erasure: Ask for your data to be deleted, under certain conditions.
  • Right to Restrict Processing: Limit the processing of your data, under certain conditions.

Changes to Our Policy

We may revise this Personal Data Protection Policy periodically. Any changes will be highlighted and dated on this page.


Contact Us

For any inquiries, clarifications, or to exercise your data protection rights, please contact us at [email protected].

15.09.2023

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